Welcome to FITSS (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or use our services.
1. Information We Collect
Personal Information
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information
- Order History
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our products and services
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional communications (with your consent)
3. Payment Processing
Payments made on FITSS are processed through secure third-party payment gateways including Razorpay and other authorized payment service providers.
We do not store your complete debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information on our servers. Payment information is processed securely by the payment gateway providers in accordance with applicable security standards.
4. Sharing of Information
We may share your information with:
- Payment Gateway Providers
- Shipping and Logistics Partners
- Technology Service Providers
- Government Authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Remember user preferences
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings, though some features may not function properly.
6. Data Security
We implement reasonable technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
8. Your Rights
You may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
FITSS
Email: support@fitss.in
Phone: place holder
Address: place holder