We process and dispatch orders within 24-48 hours. Standard delivery takes 3-7 business days, depending on your location.
Once your order ships, you will receive a tracking link via email to monitor your delivery in real-time.
You can cancel or change your order within 12 hours of placing it by contacting our support team. Once the order is dispatched, it cannot be modified.
Yes, we offer free standard shipping on all prepaid orders. A nominal shipping fee applies to smaller orders or Cash on Delivery (COD) purchases.
Yes, COD is available across most pin codes. A small convenience fee is added to COD orders at checkout.
We accept all major credit/debit cards, UPI, net banking, and mobile wallets through our secure payment gateway.
We offer a hassle-free 7-day exchange policy. If you have an issue with the size or receive a defective item, we will happily replace it. We currently offer exchanges or store credit, not direct refunds.
Simply email us at fitss.in@gmail.com with your Order ID and photos of the product. The item must be unworn, unwashed, and have all original tags attached.
If you are exchanging for a different size, a nominal reverse pickup fee may apply. If the product arrived damaged or incorrect, we cover the return shipping completely.
Our hoodies and tees are designed with a modern, aesthetic fit. You can find a detailed size chart on every product page. For an oversized look, stick to your regular size, for a more tailored fit, size down.
To keep your clothes looking fresh, machine wash them inside out in cold water. Tumble dry on low or air dry and never iron directly on the printed graphics.
Our garments are pre-shrunk to minimize shrinkage. Following the care instructions will ensure they maintain their exact fit.
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